2. Shipping policy

Shipping cost

Shipping is free on every order, with no minimum purchase.

Processing time

Orders are processed within 1–2 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Delivery time

Estimated delivery is 6–15 days from the order date. Delivery times are estimates and may be longer during holidays, severe weather or carrier delays.

Order tracking

As soon as your order ships, you will receive an email with a tracking number and a link to follow your package. Tracking information may take 24–48 hours to update after you receive it.

Shipping address

Please make sure your shipping address is complete and correct at checkout. If you notice a mistake, email us right away at buddywarmco@gmail.com. We cannot change the address once the order has shipped.

Lost, delayed or damaged packages

If your tracking has not updated for several days, your package is marked as delivered but you have not received it, or your order arrives damaged, email us with your order number and we will help resolve it.

Contact

Questions about your shipment? Email buddywarmco@gmail.com.